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To accommodate individuals who are unable to attend in person, our center offers online video counselling services. All online counsellors are experienced therapists, ensuring that clients receive the most appropriate support. Please note that this service is only suitable for individual counselling and is not appropriate for children, psychological assessments, or other complex counselling or therapeutic needs.

Our center offers three pricing options: Standard Rate, Special Rate, and Specified Rate
Standard Rate (50-minute session): $1,000
  • Applicable when a counselor/therapist is not specified
  • Applicable for psychological counseling only, excluding services by psychologists and psychiatrists
  • Our center will arrange a suitable counselor according to your requirements
Special Rate (50-minute session): $800
  • Available only for clients with a monthly income of HK$30,000 or less
  • Recent (within 3 months) proof of income is required
  • If proof of income cannot be provided, the standard rate will apply
  • Applicable only to individual face-to-face or online video counseling sessions conducted in Cantonese (not applicable to counseling in English or Putonghua, marriage and relationship counseling, art therapy, or services provided by psychologists and psychiatrists)
  • Applicable when a counselor/therapist is not specified
  • Our center will arrange a suitable counselor according to your requirements
Specified Rate
  • Clients may specify a counselor/therapist. Details of the specified prices are listed in the descriptions of individual therapists
If you wish to make an appointment, please complete the booking form Book Now . If you have any special requests, please indicate them in the remarks section. We will arrange a suitable counselor as soon as possible according to your requirements.

To set up a Video Counselling session, please follow the steps as shown below:

Step 1.

Fill in your contact details, choose your preferred date and time for the Video session.

Step 2.

The counsellor will contact you to confirm on the date and time, he/she will then provide you with the payment method(s), including bank transfer (Bank of China, HSBC), PayPal, WeChat Pay and AliPay).

Step 3.

After payment is made, please notify the counsellor.

Step 4.

The counsellor will send out a confirmation upon payment received.

Step 5.

At the appointment hour, the counsellor will contact you to start the Video session (you can choose WhatsApp,
WeChat or iMessenger).


Terms:

  1. Payment is non-refundable. If the client needs to change the appointment, the request needs to be sent to the counsellor 24 hours before the appointment. If the request fails to be sent to the counsellor 24 hours before the appointment, that video session will be cancelled and the payment will not be refunded. The client will need to set up another video session.
  2. We are ethically bound to protect your online counselling confidentiality as well as your personal information. However, when the counsellor is aware of you're your serious thoughts or actions of hurting yourself or others, and/or you are under the situation of crime or being life-threatened, our center will consider making referral to related public sectors or organizations.
  3. Clients are requested to commit to their best to the counselling, to be punctual to start every session, to be responsible by not hurting yourself and/or others.
  4. Please be punctual for the appointment, if the client is late for the video session, the session time will be cut short accordingly and the session will end at originally agreed time, so as not to affect other clients’ appointments. Payment made will not be refunded.
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